Privacy Policy

Privacy Policy

This Privacy Policy describes how LUCUS (“we,” “us,” “our”) collects, uses, and discloses personal data when you visit our website www.lucus.store (the “Website”), use our services, make a purchase, or otherwise interact with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to any individual who uses our Services—whether you are a customer, a website visitor, or any other data subject whose information we process as outlined in this Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Data

To provide the Services, we collect information as described below. The data we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide and improve the Services, comply with legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data Do We Collect?

Information You Provide Directly

Information you submit directly through our Services may include:

  • Contact information – such as your name, address, phone number, and email address.

  • Order information – such as your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information – such as your username, password, security questions, and other information used for account security.

  • Purchase information – such as items you view, add to your cart, save to your account (e.g., loyalty points, reviews, recommendations, or gift cards), or purchase.

  • Stored loyalty points / product reviews / recommendations / gift cards

  • Customer support information – such as details included in your communications with us.

Some features of the Services may require you to provide certain information. If you choose not to provide required data, those features may not function properly.

Information Automatically Collected

We may automatically collect certain information about your interaction with the Services (“Usage Data”), such as:

  • Device information

  • Browser information

  • IP address

  • Interaction data

We use cookies, pixels, and similar technologies to collect this information.

Information from Third Parties

We may receive personal data about you from third parties, including:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Analytics, marketing, and tracking partners

All third-party data is processed in accordance with this Privacy Policy.

How We Use Your Personal Data

Providing Products and Services

We use your data to perform our contract with you, including:

  • Processing payments

  • Fulfilling orders

  • Creating and managing your account

  • Handling shipping

  • Processing returns and exchanges

Shopify may match your account with other Shopify services you use. Their processing follows Shopify’s Privacy Policy.

Marketing and Advertising

We may use your personal data to:

  • Send marketing communications

  • Show personalized advertising

For users in the EEA, this processing is based on our legitimate interest (Art. 6(1)(f) GDPR).

Security and Fraud Prevention

We use personal data to detect, prevent, or respond to fraudulent or illegal activities.

Communication and Service Improvement

We use your information to provide customer support and improve our Services (legitimate interest under Art. 6(1)(f) GDPR).

Cookies

We use cookies for website functionality, analytics, and personalization.
Details related to Shopify cookies can be found via Shopify’s Cookie Policy.

Blocking cookies in your browser may impact site functionality.

How We Share Personal Data

We may share data with:

  • Service providers (IT, hosting, fulfillment, payments, support, analytics)

  • Business and marketing partners

  • Subsidiaries and affiliated companies

  • Authorities when legally required

  • Third parties involved in business transactions (e.g., mergers)

We may also share data when you explicitly authorize us to do so.

We do not sell your data or use it to infer personal characteristics.

Third-Party Websites and Links

Our Website may include links to third-party sites. Their privacy practices are outside our control.

Children’s Data

Our Services are not intended for children, and we do not knowingly process data from children.

Security and Data Retention

We implement reasonable security measures but cannot guarantee absolute security.
The retention period depends on legal requirements and the purpose of the data.

Your Rights

Depending on your location, you may have rights such as:

  • Right of access

  • Right to deletion

  • Right to rectification

  • Right to data portability

  • Right to object / opt out

  • Right to restrict processing

  • Right to withdraw consent

  • Right to file a complaint

We may request additional information to verify your identity.

Complaints

You may contact us or file a complaint with your local data protection authority.

International Users

We may transfer and process your data outside your country.
For transfers from Europe, we rely on safeguards such as Standard Contractual Clauses.

Contact

If you have questions about our privacy practices or wish to exercise your rights, please contact us at:

lucuslimited@gmail.com

Unless otherwise stated, we are the data controller for your personal data under applicable privacy laws.